Organizational User

March 4, 2018

Organizational User

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What’s An Organizational User?

In cybersecurity, an Organizational User is any individual, such as an employee, contractor, or partner, who is authorized by an organization to access and use its information systems, data, or resources, with access granted based on their official role and responsibilitiesThese users range from standard “end-users” performing daily tasks to “privileged users” with elevated access, and their security is critical, as they are often targets of cyberattacks and are responsible for following security policies to protect the organization. 

Principal Characteristics

  • Authorized Access:

    Organizational users are granted access to systems and data through authentication processes like user IDs and passwords, and their permissions are managed using principles such as role-based access control (RBAC) and the principle of least privilege. 

  • Scope of Users:

    This category includes a wide range of individuals:

    • Internal users: Employees of the organization. 
    • External users: Subcontractors, business partners, and even customers who may need to interface with the organization’s systems. 
  • Varying Access Levels:
    • End-Users: These are individuals who use organizational resources and software to perform their job duties. 
    • Privileged Users: These users have elevated permissions to perform critical administrative tasks, such as managing servers, configuring software, or accessing sensitive financial or corporate data. 

Responsibilities in Cybersecurity

  • Follow Policies:

    Organizational users are responsible for adhering to the organization’s security policies and best practices, such as using strong passwords and multi-factor authentication (MFA). 

  • Security Awareness:

    They must be vigilant against social engineering tactics like phishing and be trained to recognize and report security incidents. 

  • Reporting Incidents:

    Users are expected to report security problems or potential threats to management or designated security teams. 

Why They Are Important

  • Human Factor:

    Human error is a leading cause of data breaches, making effective management of organizational users essential for a strong cybersecurity posture. 

  • Target for Cybercriminals:
    Due to the access they possess, organizational users are a prime target for cybercriminals attempting to gain unauthorized access to an organization’s systems and data. 

Legacy Definition

An organizational employee or an individual the organization deems to have equivalent status of an employee
SOURCE: SP 800-53